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Remote Assistance

Critical Support Issues

Phone +44 (0) 1663 769 361

Hours 09:00-17:00

Show us your issue

Showing someone a problem is often easier than putting it into words, and that is why we use TeamViewer. With TeamViewer we can have a look at your system and even help by showing you how to carry out certain tasks or simply do them for you.

TeamViewer is a safe Remote Assistance Tool and if you use the QuickSupport version we provide below you do not need to install anything, simply download and run the .exe file. When the session is over you may delete the downloaded file to remove any traces of TeamViewer on your computer.

Download – Teamviewer Remote Client

Download – License server 11.14 for Creo Parametric

Download – License server 10.8 for Mathcad

For more information regarding supported license servers please see, “Hardware Notes – PTC License Server
Cadtek House
Station Road
Furness Vale
High Peak
SK23 7QA
United Kingdom
+44 (0) 207 186 0981 info@pdsvision.co.uk
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